Most current forms of social media rely on crowdsourced methods of moderation, where users report bad content that is ultimately reviewed by a human moderator. This content can be removed by moderators, who are sometimes volunteers or paid individuals in a commercial context. Ĭontent moderation is “the organized practice of screening user-generated content posted to Internet sites, social media and other online outlets, in order to determine the appropriateness of the content for a given site, locality, or jurisdiction”. The real-time interaction, however, makes it difficult for streamers for avoid reading negative comments, since the interaction between streamers and viewers is one of the main features of live streaming. This chat interface is displayed alongside the live broadcast, creating an interactive near-synchronous media experience.Īs is the case with most social media and online communities, Twitch has its share of people posting rude things online.
Twitch is a live streaming platform where people (henceforth described as “streamers”) can broadcast live videos on their own channel and simultaneously interact with viewers who communicate via a text chatting function (henceforth referred to as “chat”). Live streaming services are the latest form of social media that marries user-generated content with the traditional concept of live television broadcasting.
